WhaBuzzdocs
Event catalogue

Partner solutions

A partner solution on the WABA changed. Routed by WABA.

A partner solution on the WABA changed. Routed by WABA.

Event type: account.partner_solution. Fixture payloads are the WhaBuzz Demo tenant's real ids with a fictional customer number; id, tenant_id and created_at in envelopes are illustrative.

#Partner solution update

What Meta POSTs to WhaBuzz (fixtures/meta/partner_solutions.json):

json
{
  "object": "whatsapp_business_account",
  "entry": [
    {
      "id": "26059971920328384",
      "changes": [
        {
          "value": {
            "event": "SOLUTION_CREATED",
            "solution_id": "774485461512159",
            "solution_status": "INITIATED"
          },
          "field": "partner_solutions"
        }
      ]
    }
  ]
}

What your endpoint receives, as the body of a signed POST. raw is abbreviated here; on the wire it is the full body above.

json
{
  "id": "evt_01JAB3K9X2S8C4M7Q1V5R6T0YZ",
  "type": "account.partner_solution",
  "api_version": "2026-10-16",
  "created_at": "2026-10-16T09:00:00.481Z",
  "tenant_id": "a578246e-b97f-48e6-ae42-939ec3ccf917",
  "waba_id": "26059971920328384",
  "phone_number_id": null,
  "display_phone_number": null,
  "wamid": null,
  "wa_id": null,
  "user_id": null,
  "dedupe_key": "partner_solutions:<sha256 of the canonical value>",
  "data": {
    "event": "SOLUTION_CREATED",
    "solution_id": "774485461512159",
    "solution_status": "INITIATED",
    "field": "partner_solutions"
  },
  "raw": {
    "…": "the complete Meta POST body, byte for byte, as shown above"
  },
  "raw_path": "entry[0].changes[0].value"
}

This page as Markdown: /events/partner-solutions.md. All docs in one file: /llms-full.txt. Status.